Cancellation Policy

If your schedule changes and necessitates rescheduling a boarding reservation, we ask that you kindly give us at least 24 hours’ notice.  Failure to give 24 hours’ notice will result in a “cancellation charge” equal to one night’s stay. 

In the event that you return home early, you will be charged full cost for scheduled boarding within 24 hours of your unscheduled early return. Any remaining balance for early return cancellations will be credited to your account for future boarding needs.